Frequently Asked Questions
Everything you need to know about your Primal Harvest experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes approximately 3-5 business days for domestic orders, and 10-14 days for international deliveries.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. If you aren't completely satisfied with your fit, you can initiate a return or an exchange through our online portal.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart to ensure the perfect Primal Harvest fit.
Are your materials sustainably sourced?
Yes, we are committed to ethical production. We prioritize organic cotton and recycled fabrics to minimize our environmental footprint while maintaining premium quality.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.